Refund Policy

Last updated on 21-02-2024 10:43:51

CULTSHUB PRIVATE LIMITED believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy:

  1. We ask for payments in phases according to the projects and their requirements.
  2. After the payment, we use the money for the paperwork or buying stuff required for your work.
  3. So, Refunds and Cancellations will be considered only if the request is made within 1 business day after placing a Work Contract. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process.
  4. All disputes or complaints can be raised by contacting us on our Reach Out page or by sending an e-mail to contact@cultshub.com by mentioning the subject line “Refund – (Invoice-No)“.
  5. We have a client-friendly support team to understand your concerns and fix the problem as soon as possible.
  6. In case of a request for Refunds and Cancellations made within 1 business day after placing a Work Contract please refer the issue to them. In case of any Refunds approved by CULTSHUB PRIVATE LIMITED, it’ll take 6-8 Days days for the refund to be processed to the end customer.
  7. Legal matters are subject to Bhubaneswar, Odisha, India Jurisdiction only.

Regards,
Accounts Team
CULTSHUB Private Limited.